PALMWALD | Shop Mouthguards | Custom-fit - Boil-and-Bite Styles Available

We offer a 30-day satisfaction guarantee. Items must be unused, in original condition, and in original packaging with all accessories.

Yes, you may cancel your order within 1 hour of placing it for a full refund.

After 1 hour, orders are already being processed and cannot be canceled. You can still request a return once the order arrives.

We don’t process direct exchanges. Please return your item for a refund and place a new order for the size, color, or product you want.

If the return is due to our mistake (wrong or defective item), we’ll cover the cost and provide a prepaid label. Otherwise, return shipping is your responsibility.

Please contact us immediately. We’ll cover the return shipping cost and send you the correct item at no extra charge.

If items are not in original condition, we may issue a partial refund instead of a full one.

Simply contact our support team through your order page or email, and we’ll guide you through the return process.

Refunds are processed within 7 business days after we receive and inspect your return.

Original shipping fees (if any) are non-refundable, unless the return is due to our mistake.

Clear Double Mouthguard - Boil-and-Bite

Boil-and-Bite Single Mouthguard

Ventilated Mouthguard Case

PALMWALD LLC

2232 Dell Range Blvd
Cheyenne, WY 82009
(307) 317-2531
customerservice@palmwald.com

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